Acceptable Use Policy

Last Updated: June 2026

Introduction

This Acceptable Use Policy ("Policy") sets out the rules for using fleursami.shop (the "Website"), operated by Swyft Home ("we", "us", "our").

By accessing or using our Website, you agree to comply with this Policy.

Permitted Use

You may use our Website only for lawful purposes, including:

  • Browsing products and content

  • Placing legitimate orders

  • Contacting customer support

  • Accessing order and shipping information

Prohibited Use

You agree not to use this Website for any of the following:

1. Illegal Activities

  • Engaging in any unlawful, fraudulent, or deceptive activity

  • Violating any applicable local, national, or international laws

2. Fraud and Misuse

  • Placing false or fraudulent orders

  • Using stolen payment methods or identity information

  • Attempting chargeback fraud without valid reason

  • Creating fake accounts or misleading information

3. Website Interference

  • Attempting to disrupt or damage the Website or servers

  • Introducing viruses, malware, or harmful code

  • Using automated systems (bots, scrapers) without permission

4. Abuse of Services

  • Harassing or abusing customer support staff

  • Submitting repeated false complaints or claims

  • Exploiting return/refund policies in bad faith

5. Unauthorized Access

  • Attempting to gain unauthorized access to accounts, systems, or data

  • Bypassing security measures or authentication systems

6. Intellectual Property Violations

  • Copying, reproducing, or distributing Website content without permission

  • Using our branding, images, or product content for commercial purposes without authorization

Order Monitoring and Fraud Prevention

We reserve the right to:

  • Monitor orders for suspicious activity

  • Cancel or refuse orders suspected of fraud or abuse

  • Request additional verification for certain transactions

  • Report fraudulent activity to payment processors or relevant authorities

Consequences of Violations

If you violate this Policy, we may take any of the following actions:

  • Issue warnings

  • Cancel orders

  • Suspend or block access to the Website

  • Refuse future transactions

  • Take legal action where necessary

Security

We take reasonable steps to protect our Website and customers, but users are also responsible for ensuring their own device and account security.

You must not attempt to compromise or bypass any security measures on the Website.

Third-Party Services

Our Website may rely on third-party services such as:

  • Payment processors

  • Shipping providers

  • Analytics and marketing tools

Your use of these services may also be subject to their own terms and policies.

No Guarantee of Access

We do not guarantee uninterrupted access to the Website.

We may suspend or restrict access temporarily for:

  • Maintenance

  • Security updates

  • Technical issues

  • Legal or compliance reasons

Changes to This Policy

We may update this Acceptable Use Policy at any time.

Any changes will be posted on this page with a revised "Last Updated" date.

Continued use of the Website constitutes acceptance of the updated Policy.

Contact Us

If you have any questions about this Acceptable Use Policy, please contact us:

Swyft Home

Email: support@swyfthome.shop
Phone: +44 20 3476 0407

Address:
Islington Square, 129F Upper St
London N1 1QP
United Kingdom