Last Updated: June 2026
Introduction
This Acceptable Use Policy ("Policy") sets out the rules for using fleursami.shop (the "Website"), operated by Swyft Home ("we", "us", "our").
By accessing or using our Website, you agree to comply with this Policy.
Permitted Use
You may use our Website only for lawful purposes, including:
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Browsing products and content
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Placing legitimate orders
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Contacting customer support
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Accessing order and shipping information
Prohibited Use
You agree not to use this Website for any of the following:
1. Illegal Activities
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Engaging in any unlawful, fraudulent, or deceptive activity
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Violating any applicable local, national, or international laws
2. Fraud and Misuse
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Placing false or fraudulent orders
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Using stolen payment methods or identity information
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Attempting chargeback fraud without valid reason
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Creating fake accounts or misleading information
3. Website Interference
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Attempting to disrupt or damage the Website or servers
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Introducing viruses, malware, or harmful code
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Using automated systems (bots, scrapers) without permission
4. Abuse of Services
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Harassing or abusing customer support staff
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Submitting repeated false complaints or claims
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Exploiting return/refund policies in bad faith
5. Unauthorized Access
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Attempting to gain unauthorized access to accounts, systems, or data
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Bypassing security measures or authentication systems
6. Intellectual Property Violations
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Copying, reproducing, or distributing Website content without permission
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Using our branding, images, or product content for commercial purposes without authorization
Order Monitoring and Fraud Prevention
We reserve the right to:
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Monitor orders for suspicious activity
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Cancel or refuse orders suspected of fraud or abuse
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Request additional verification for certain transactions
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Report fraudulent activity to payment processors or relevant authorities
Consequences of Violations
If you violate this Policy, we may take any of the following actions:
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Issue warnings
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Cancel orders
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Suspend or block access to the Website
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Refuse future transactions
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Take legal action where necessary
Security
We take reasonable steps to protect our Website and customers, but users are also responsible for ensuring their own device and account security.
You must not attempt to compromise or bypass any security measures on the Website.
Third-Party Services
Our Website may rely on third-party services such as:
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Payment processors
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Shipping providers
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Analytics and marketing tools
Your use of these services may also be subject to their own terms and policies.
No Guarantee of Access
We do not guarantee uninterrupted access to the Website.
We may suspend or restrict access temporarily for:
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Maintenance
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Security updates
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Technical issues
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Legal or compliance reasons
Changes to This Policy
We may update this Acceptable Use Policy at any time.
Any changes will be posted on this page with a revised "Last Updated" date.
Continued use of the Website constitutes acceptance of the updated Policy.
Contact Us
If you have any questions about this Acceptable Use Policy, please contact us:
Swyft Home
Email: support@swyfthome.shop
Phone: +44 20 3476 0407
Address:
Islington Square, 129F Upper St
London N1 1QP
United Kingdom