Shipping policy
Last Updated: June 2026
Overview
At Swyft Home, we are committed to delivering your order as quickly and efficiently as possible.
This Shipping Policy outlines our processing times, delivery estimates, shipping costs, and other important information regarding the shipment of orders placed through fleursami.shop.
Contact Information
Swyft Home
Email: support@swyfthome.shop
Phone: +44 20 3476 0407
Address:
Islington Square, 129F Upper St,
London N1 1QP,
United Kingdom
Shipping Locations
We currently ship within the United Kingdom.
If shipping becomes available to additional countries in the future, this policy will be updated accordingly.
Shipping Costs
We are pleased to offer Free Shipping on all orders.
There are no additional shipping charges at checkout.
Order Processing Time
All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended. If a significant delay occurs, we will contact you using the email address provided with your order.
Delivery Time
After dispatch, orders are typically delivered within 3–7 business days.
Estimated total delivery time:
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Processing Time: 1–3 Business Days
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Shipping Time: 3–7 Business Days
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Total Estimated Delivery Time: 4–10 Business Days
Delivery estimates are provided as guidance only and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Please allow up to 48 hours for tracking information to become active after dispatch.
Shipping Carriers
We work with reputable courier and delivery partners to ensure reliable delivery services.
The carrier used for your order may vary depending on destination, package size, and operational requirements.
Incorrect Shipping Information
Customers are responsible for ensuring that shipping information is accurate at the time of purchase.
If an incorrect shipping address is provided, please contact us as soon as possible.
We cannot guarantee changes to shipping details once an order has entered processing or has been dispatched.
Additional shipping charges resulting from incorrect address information may be the responsibility of the customer.
Delayed Deliveries
While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:
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Severe weather conditions
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Transportation disruptions
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Courier delays
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Public holidays
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High seasonal demand
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Other unforeseen events
We appreciate your patience and understanding in such situations.
Lost Packages
If your package appears to be lost during transit, please contact us at support@swyfthome.shop.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of delivery.
To help us assess the issue, please provide:
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Your order number
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A description of the damage
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Clear photographs of the item and packaging
We will review the claim and arrange a suitable resolution in accordance with our Refund & Returns Policy.
Failed Deliveries
If a delivery attempt is unsuccessful due to customer-provided information being inaccurate or incomplete, additional shipping fees may apply for reshipment.
Customers are encouraged to monitor tracking updates and respond promptly to any courier communications.
Customs and Import Charges
As orders are shipped from within the United Kingdom and delivered within the United Kingdom, customers will not incur customs duties or import fees.
Policy Updates
We reserve the right to modify this Shipping Policy at any time.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Swyft Home
Email: support@swyfthome.shop
Phone: +44 20 3476 0407
Address:
Islington Square, 129F Upper St,
London N1 1QP,
United Kingdom